i was so looking forward to my stay, but it was a letdown! stale cigarette odor in my non-smoking room, what a delightful surprise. also, the complimentary breakfast was a tragic joke—no protein at all! i almost thought of leaving a good review, but disappointment reigned supreme here.

location only

Inconsistent air conditioning, incredibly loud, check-in felt rushed!!! TV not working during the stay, whirlpool out of order, broken towel bar. Stale smell in the hotel!!! Improvements needed in cleaning and maintenance!!!

Strong cigarette smell in room.

The common area was great for hanging out with friends and the coffee was unlimited, perfect for a caffeine fix ☕️. The staff was super friendly and made things easy.

Everything was amazing.

Spacious room but breakfast needs improvement

During my stay, I appreciated the spacious King room which provided plenty of comfort and included all the necessary amenities, such as an iron. The hotel was generally clean, but the breakfast left a lot to be desired with limited options available, which could definitely be enhanced for a better overall experience.

I enjoyed my stay, especially the spacious king room and the cozy bed that made sleeping a dream. The indoor pool and hot tub were perfect for unwinding after a long day. Just a heads up, the breakfast options could use a bit more variety! 😊

Just a solid selection for a swift stopover in Waterford with reasonable value. The front desk staff were friendly and accommodating, making check-in a breeze. If you need quick access to local attractions, this spot works well.

The king room featured a surprising jacuzzi tub, making it a great place to unwind. However, the breakfast options were quite limited, with only make-your-own waffles and dry cereal available. Although the room was clean, I found some issues with the microwave and refrigerator, as they were awkwardly placed on the floor in a corner. A better breakfast selection and more convenient amenities would enhance the overall experience.

spacious room but some maintenance concerns

The room was spacious with plenty of amenities including an iron. The hotel was clean and well-maintained overall. I appreciated the friendly front desk staff, who made my check-in smooth and welcoming.

The experience was marred by a slightly stale smell in some areas of the hotel.

During my stay, I found the business center to be exceptionally useful, with high-speed internet access and conference rooms that met my work needs perfectly. The complimentary newspapers in the lobby were a nice touch, keeping me updated on events while I worked. The 24-hour front desk staff efficiently managed my requests, ensuring a smooth experience throughout my visit.

The dining options were limited, with a basic breakfast that did not meet expectations.